We always strive to provide the best service for our customers, regardless of their location, and make the process of ordering and receiving cosmetic products as convenient and straightforward as possible for you.
PAYMENT AND ORDER CONFIRMATION
After selecting and adding the necessary cosmetic products to your cart, we offer convenient payment methods for your order. After successful payment, we guarantee that you will receive confirmation of your order to your e-mail.
Order confirmation:
After completing the payment procedure, we will send a confirmation letter of your order to the e-mail address you specified. In this letter you will find the details of your order, including the list of products, their quantity, price and other important information.
Time of receiving the confirmation letter:
Usually, a confirmation letter is sent within a few hours after the successful payment of your order. If you have not received a confirmation email, please check your spam folder and ensure that you entered the correct email address when placing your order.
Feedback:
If you have any questions about payment, order confirmation or any other questions, please do not hesitate to contact us. We are always ready to help you and answer all your questions.
DELIVERY
Delivery to Illinois, USA:
We are pleased to inform you that the delivery of cosmetic products in the state of Illinois, USA is absolutely free for our customers. We understand the importance of fast and safe shipping, so we are happy to provide this free service to our Illinois residents. Usually, such delivery takes 2 to 5 working days. We do our best to get your orders as quickly as possible.
Delivery to other states and countries:
For customers from other US states and countries, it is possible to order our cosmetics. The cost of delivery will depend on the destination and the weight of the order. To find out the exact cost of shipping to your region, please contact our support team. Delivery times to other US states and abroad may vary by region and country of destination. It usually takes 5 to 10 business days for domestic shipping and 7 to 14 business days for international shipping.
It goes without saying that fast and reliable delivery is important to us. We do our best to ensure that your cosmetics reach you on time and in perfect condition. Please do not hesitate to contact us if you have any questions regarding delivery times.
Pickup from the spa salon:
We also offer you the option to pick up your order yourself from our spa salon. It’s a convenient way to get your favorite beauty products without additional shipping costs. Before visiting the salon, please contact us to arrange a time and date.